FLOW STATE CONSULTING

Privacy Policy

Introduction

This Privacy Policy explains how Flow State Consulting (hereinafter “we,” “us,” or “our”) collects, uses, protects, and manages your personal information when you interact with our services, website, or communications.

What Personal Information We Collect

We collect the following types of personal information:

  1. Personal Identification Data

    • Name
    • Contact information (email address, phone number)
    • Mailing address

  2. Transaction and Purchase Information

    • Purchase history
    • Payment details (processed securely by third-party payment providers)

  3. Digital Interaction Data

    • IP address
    • Browser type
    • Device information
    • Cookies and tracking data to enhance user experience

How Personal Information is Used

We use your personal information for the following purposes:

  1. Processing and fulfilling orders
  2. Communicating about services and products
  3. Sending promotional emails (only with your explicit consent)
  4. Improving our website and service offerings
  5. Responding to customer inquiries
  6. Maintaining account security

Who Personal Information is Shared With

We are committed to protecting your data and limit sharing as follows:

  1. Service Providers: We may share personal information with third-party service providers who assist us in:

    • Payment processing
    • Order fulfillment
    • Website hosting
    • Customer support

  2. Legal Requirements: We may disclose information if required by law or to protect our legal rights.

SMS Consent and Communication

SMS Consent is Not Shared with Third Parties: We explicitly confirm that SMS consent information will not be shared with any third parties for marketing purposes or any other reason.

Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate personal data
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

Contact for Privacy Concerns

For any privacy-related questions or to exercise your rights, please contact:

  • Email: austin@flowstateconsultations.com

Privacy Policy Accessibility

A link to this Privacy Policy is included: