Virtual assistants
Assistants trained on a real sales floor.
Remote assistants for sales support and back-office operations, trained on your tools and processes by the team that runs our own sales operation. We handle recruiting, training and quality, so you get the output without the overhead.
Roles
Work our assistants take on.
Lead generation
Prospect research, list building and data cleaning for your sales team.
Appointment setting
Outbound calls and follow-up that put qualified meetings on your calendar.
Customer service
Email, chat and phone support handled in your brand's voice.
Order processing
Order entry, inventory updates and shipment tracking.
Executive & admin support
Inbox, calendar, documents and day-to-day administration.
CRM & reporting
Pipeline hygiene, spreadsheets and weekly reporting.
Process
Operational in four steps.
Scope
We define the tasks, hours and standards with you.
Match & train
An assistant is assigned and trained on your tools and scripts.
Launch
Work begins with quality checks from our team.
Scale
Add hours or assistants as your needs grow.
Why Flow State
Trained inside a working sales operation.
Our assistants learn in the same operation that serves our own wholesale accounts. They know how to work a lead list, follow a script and look after a customer.
Sales-trained
Phone and follow-up skills developed on a live sales floor.
Managed for you
We handle training and quality review, so there's no one new for you to manage.
Works in your systems
Your CRM, inbox, store and spreadsheets. No new software required.
FAQ
Common questions
What work can a virtual assistant take on?
Part-time or full-time?
How is it priced?
Can assistants make sales calls?
Work with us
Add capacity this month.
Tell us the work you want to hand off and the hours you need covered.