Payments & POS

Card processing for every kind of business.

Merchant accounts and POS systems for everyday small businesses and for the categories mainstream processors decline. We prepare applications the way underwriters read them.

AccountsEveryday & high-risk
POSKORONA POS sales & setup
ProgramsCash discount & dual pricing
SupportBefore and after approval

What we handle

Processing support, start to finish.

Approval is only the first step. Most account problems trace back to how the account was set up, so we stay involved after it goes live.

Application & underwriting

The right bank for your category, an accurate merchant category code and descriptor, realistic volumes, and a complete file.

Compliance review

Website policies, age verification where required, and product claims that won't trigger a compliance review.

POS & gateway setup

Terminals, POS systems and online gateways configured and tested before your first sale.

Statement reviews

A clear read of your effective rate and fees, and whether switching is worth it.

Reserves & chargebacks

Guidance on reserve terms, funding schedules and chargeback prevention and response.

Backup accounts

A second processing relationship so a single account review never stops your sales.

Why Flow State

We've been the high-risk merchant.

We've run high-risk merchant accounts for our own product lines, with the rolling reserves, delayed funding and compliance reviews that come with them. That experience shapes how we prepare your application and how we support the account once it's live.

We also sell into the same retail categories we place, so we understand how smoke shops, vape stores and specialty retailers actually take payments at the counter.

Account types

Two tracks.

Everyday merchants

Small business processing

Retail, restaurants, salons, contractors, professional services and online stores.

  • Countertop, mobile and tap-to-pay terminals
  • Online gateways and invoicing
  • Cash discount and dual pricing

High-risk merchants

Hard-to-place accounts

Categories that mainstream processors decline, placed with banks that underwrite them knowingly.

  • Vape, e-cigarette and tobacco
  • Smoke shops
  • Kratom and kava
  • Hemp, CBD and THCA
  • Supplements and nutraceuticals

Point of sale

KORONA POS, sold and supported by us.

We sell KORONA POS by COMBASE directly and handle the rollout: hardware, product and inventory setup, payment integration and staff training.

KORONA POS by COMBASE · sold & supported by Flow State KORONA POS hardware: register, tablet, scanner, receipt printer and card reader

A cloud point-of-sale system built for specialty retail, and a strong fit for smoke shops, vape stores, convenience stores and multi-location retailers.

  • Built-in age verification for restricted products
  • Inventory by unit, pack and carton, across locations
  • Customer loyalty and promotions
  • Works with the processor that approves your category
  • Sales and inventory reporting from anywhere

KORONA POS and COMBASE are trademarks of COMBASE.

Sold and set up by Flow State

One contact for the POS and the merchant account, so the system and the payments are configured together.

Cliqbux

Point of sale and payments for small merchants who want a simple setup.

Vivid Commerce

POS and commerce tools for merchants selling in store and online.

Preparation

What to have ready.

A complete file is the biggest factor in approval speed.

  • Business formation documents and EIN letter
  • Voided check or bank letter for the business account
  • Government ID for each owner with 25% or more
  • Three to six months of processing statements, if applicable
  • Website with product pages, pricing, and refund, shipping and privacy policies
  • Product list, plus lab reports for regulated products

FAQ

Common questions

Can you guarantee approval?
No one honestly can. We match you with banks that knowingly underwrite your category and prepare a complete application, which gives you the best chance of approval and of staying open.
What's a reserve, and will I have one?
A reserve is a percentage of each batch the processor holds back for a period to cover chargebacks. Many high-risk accounts carry one. We disclose the reserve and funding schedule before you sign.
What is cash discount or dual pricing?
A program that shows customers a cash price and a card price, so the cost of card acceptance is covered by the card price. It has to be set up and disclosed correctly, and we handle that as part of setup.
Do you work with hemp and THCA businesses?
Yes. We process for hemp, CBD and THCA merchants every day, alongside vape, tobacco, kratom and supplements.
I already have a processor. Why switch?
You may not need to. Send a recent statement and we'll show you your effective rate. If switching isn't worthwhile, we'll tell you.

Work with us

Send us your statement.

Request a quote for a new account, or an independent review of what you pay today.